RPTS IT Support

Welcome to the RPTS IT Website.  Due to our migration from AgriLife IT to TAMUIT as recommended by COALS Administration, the relationship we have for IT services has also changed.  We (RPTS IT) have moved from a service provider to service facilitator.  We will still be performing most IT related functions for you but we are no longer running the core services but rather contracting out with TAMUIT.  The website below is broken into functional groups so for more information on each topic click on its respective section header.

Is Your Computer Broken?!
Email rptsit@tamu.edu which submits a ticket on your behalf. Your issue will be fixed in the order it was received. If your need is immediate, please contact TAMU IT Help Desk at 979-845-8300


Quick Links


Collaboration
Need to work with someone through teleconference?  Would having four screens on one display help with a paper?  We have multiple ways for you to collaborate near and far!

Data Storage/Backup Policy
Data is one of our most important assets. In order to protect this asset from loss or destruction, it is imperative that it be safely and securely captured, copied, and stored. The goal of the following document is to outline ways you can protect your data to meet the standards set by Texas A&M.

Departmental Website/Server Policy
This section has options for hosting websites, databases, or servers.

Export Control/Traveling – Coming Soon!
Protect yourself and Texas A&M while traveling.

Grants and Proposal Writing – Coming Soon!

Inventory Management Policy
The goal of this policy is to establish a standard computing methodology across the entire department so we can stay in compliance with the rules and procedures set by the College of Agriculture and Life Sciences.

IT Purchases – Coming Soon!
Need to buy something?  Be smart, save money, and reduce paperwork by going through RPTS IT!

Labs and Printing
Graduate and Undergraduate student access to RPTS labs and printer.

PAL Program – Coming Soon!
Need a projector and/or laptop for a conference or presentation?  Reserve our mobile equipment today!

Posters – Coming Soon!
Taking research to a conference and need a large poster printed?  Use our template or submit your own.

Security Policies – Coming Soon!
Texas Administrative Code 202 (TAC 202) are the security related rules and regulations set by the State of Texas for all agencies of which Texas A&M is part of.  This policy outlines out plan to comply with TAC 202.

 

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